Shipping Policy

We understand that you are excited to receive your order. At Ruby Oxford we do our best to ensure that the shipping process goes as smoothly as possible.

Average Delivery Times
We are committed to providing the best value for money. That’s why we choose to ship products directly from our supplier. This allows us to significantly save on transportation, storage, packaging, and shipping costs, and offer the products at a fair price. Every order is processed within 24 hours, and the average delivery time is 7 - 14 business days.

Track Your Order
Want to stay updated on the delivery of your package? You can track your order via our Track & Trace code. The Track & Trace information will be send to you via mail 2 - 3 days after your order.

Questions about your order?

Send an e-mail to: info@ruby-oxford.com

We understand that you want to know when to expect your order, and we strive to fulfill our promise. However, please note that unforeseen circumstances, such as extreme weather conditions or delays with carriers, may affect the delivery time. Thank you for your trust in us!